Answering Service in the Tampa Bay area


Since 1978, Answer Bay Area has been providing efficient and professional answering services to the Tampa Bay area. Our attention to detail and state-of-the-art technology are at the core of our award-winning answering services. Each call we take culminates in accurate and complete messaging. Our call dispatching accuracy attends to our clients’ customers and prevents lost leads, which in turn helps our clients grow their businesses.

Excellence In Answering Services

Our call center representatives are available all day every day to help your business capture all potential phone leads. From our 24/7 answering service and call overflow answering service to after-hours answering services and virtual receptionist services, Answer Bay Area handles each call professionally and efficiently based on the policies and procedures you request. Whether the caller is an existing client, customer, or a potential lead, each caller is cared for based on the custom programming developed for your business. This careful, customized communications approach ensures that all information is captured correctly, and then distributed promptly to the appropriate members of your staff.

For 8 consecutive years Answer Bay Area has received the ATSI Award of Excellence, which recognizes extraordinary performance in the call center service industry. As a consecutive ATSI Award of Excellence winner, we pride ourselves on continually providing effective and efficient answering services to the Tampa Bay area.

Put our award-winning, Tampa Bay area live answering service and outsource call center to work for your business today!

How Our Answering Services Work

Answer Bay Area offers custom answering services to businesses in Tampa, FL and the surrounding area. When you partner with Answer Bay Area, our experienced team works with you and your staff to develop custom call handling protocols so that our professional, live representatives capture all caller information accurately.

Answer Bay Area’s answering service team includes representatives who are experienced in professional answering services. Our friendly, well-trained representatives handle all calls in a manner that satisfies your customers and helps you achieve your organizational goals.


  • Skilled, professional, well trained tele-messaging receptionists
  • ATSI Award Winner for Customer Service Excellence
  • Assisting offices with call handling for 40 years
  • Computerized, state of the art systems
  • Customized procedures and scripts
  • Variety of message delivery options, including text, email, etc.
  • Digital recording of all calls
  • Battery backup with generator to ensure continuous service
  • Built-in recovery with redundant servers, internet, phone
  • Experienced supervisors and managers available 24/7


Your job is to do what’s best for your business, not answer calls all day. Answer Bay Area helps you do both, ensuring no phone call goes unanswered while allowing you to focus on serving your customers. Our live answering services empower your business to achieve its goals through preventing lost leads and improving efficiency.

Answering Services We Offer

Our professional, live operators are available 24/7/365, offering answering services for businesses in the Tampa Bay area. Our award-winning staff is trained and equipped to meet a variety needs, including:

“Hearing a live voice makes a heck of a difference when people call our company. Your representatives are always courteous to our callers and greet me by name when I call.”

–R.G. – Home Remodeling Company

You’ve Got Questions.
We’ve Got Answers.

Looking for more information? Put our award-winning, Tampa Bay area live answering service and outsource call center to work for your business today!