Let us enhance your business relationships with your customers, clients, and patients. Our professional, live call center agents work 24/7, answering calls and verifying critical information for each and every caller according to the scripts and protocols you supply.
Answer Bay Area can save you valuable time and expense by assisting you with bookings for events like trade shows, seminars, training sessions, etc. so that you don’t need to overwork your employees or recruit additional staff. The process is simple—we take care of your bookings via a registration form on your website or in our messaging framework.
We can securely interface with EMR programs for our healthcare clients without having access to protected patient information.
Answer Bay Area can create “trouble tickets” to help accelerate customer support processes.
We are able to utilize CRM programs to help you handle prospective buyers and inquiries as well as other interactions.
“It has been an excellent experience working with your staff. They have been responsive to any concerns and requests for changes in protocol that I have brought up. This is a new experience for us and I was concerned about our phones being covered by a service, but my concerns are unwarranted.”
–J.E. – Crisis Hot-Line