Answer Bay Area provides answering services to many municipalities, counties and varying government agencies. Services provided range from emergency calls for highway departments to county health departments. Answer Bay Area offers Government Agencies:
♦ Trained and experienced operators allow us to handle any situation.
♦ Dispatching of emergency calls to on-call staff quickly and accurately.
♦ Back-up procedures in place to ensure calls are delivered.
♦ Deliver urgent and non-urgent calls can be delivered in a manner you prescribe.
♦ Operators follow instructions provided allowing you to conduct efficiently.
♦ Customer service leaders are on duty at all times to answer questions.
♦ Call screen option available to “weed out” non-urgent calls going to operator.
♦ Redundant phone lines and back-up generators to insure continuous service.
Contact us now and let our award-winning live answering service and outsource call center help your business.