Answer Bay Area handles many calls from tenants regarding: lock-outs heat, water, maintenance issues emergency situations. Some property/apartment managers use us during normal office hours to handle overflow calls or when they are not available such as during apartment inspections, tours or lunch.
♦ Trained and experienced live operators allow us to handle many types of calls.
♦ Dispatch emergency calls to your staff quickly and accurately.
♦ Back-up procedures in place to ensure calls are delivered.
♦ Urgent and non-urgent calls can be delivered in a manner you prescribe.
♦ Handle calls such as information, employment inquiries, etc.
♦ Customer service leaders are on duty at all times to answer questions.
♦ Call screen option available to “weed out” non-urgent calls going to operator.
Contact us now and let our award-winning live answering service and outsource call center help your business.